Last updated: July 31, 2021
Thank you for taking a Course at Defsmart.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with us.
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FutureAve Services Private Limited, Dodaballabpur Road, New Town Yelahanka, Bangalore – 560064.
- Goods & Services refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods & Services from Us.
- Website refers to Defsmart, accessible from https://defsmart.in/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 3 days with a valid reason for doing so. Currently, we offer:-
- Full refund within 24 hrs*
- 50% refund within 3 days*
- No refund after 3 days
- Note * Transaction charges will be levied*
The deadline for canceling an Order is 3 days from the date on which You ordered the Goods or Services.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: firstname.lastname@example.org
We will reimburse You no later than 15 days from the day on which We receive the refund request. We will use the same means of payment as You used for the Order, and You will not incur the transaction charges for such reimbursement.
Conditions for Returns
In order for the Goods & Services to be eligible for a return, please make sure that:
- The Goods or Services were purchased in the last 3 days
The following Goods & Services cannot be returned:
- The supply of Goods or Services made to Your specifications or clearly personalized.
- The supply of Goods or Services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
We reserve the right to refuse returns of any services that do not meet the above return conditions at our sole discretion.
Returning Goods or Services
Currently, we do not provide any “goods” on our website, We only Provide “intangible services” so for any issue kindly contact us at :-
By email: email@example.com
5601, Prestige Monte Carlo,
New Town Yelahanka,
Banglore – 560064
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org